Industry
AI automation for property and maintenance businesses
Property and maintenance work lives or dies on coordination: a tenant reports something, a contractor needs booking, a landlord needs telling, and all three happen in different inboxes.
This page covers automating the coordination layer, not the trade skill.
Where jobs stall
A request comes in by email, gets forwarded, waits for a contractor to reply, and nobody notices for four days. The chasing is the job, and the chasing is manual.
What we usually put in place first
- 01
Every request captured as a job with an owner, a property and a status, whatever channel it arrived on.
- 02
Automatic chasing when a job has had no movement for an agreed number of days.
- 03
Status updates sent to the people who asked, so you stop fielding 'any news?' messages.
What is automated, and what stays with you
Handled automatically
- Logging and tracking jobs
- Chasing stalled work
- Status updates and reporting
Stays under your control
- Contractor selection and negotiation
- Anything about cost or liability
- Judgement on urgency
Related reading
Start with a free strategy call
Book a free strategy callQuestions we get asked
- We use spreadsheets. Can you work with that?
- Yes, and we usually start there rather than forcing a migration on day one.
- Can landlords see progress?
- Yes — automatic status updates are typically one of the first things we set up.
- What happens if the automation gets something wrong?
- It stops and hands the job to you. Anything the system is not certain about is flagged rather than guessed at, and you see it the same day.
- What stays under human control?
- Pricing, promises and anything a customer would judge you on. The automation handles capture, chasing and record-keeping; the decisions stay yours.