Services

Get found. Get chosen. Grow.

Everything we do fits one job: more of the right customers finding you, choosing you, and coming back. Here is how the pieces fit together.

The four things

Get found, convert, retain, grow.

Most businesses only need one or two of these to start with. We will always tell you honestly which one you are looking at.

01 Get found

Be the answer, not a listing.

  • A proper local website you own, built to be understood by search engines and AI assistants
  • Honest pages about what you do and where you do it
  • Structured so ChatGPT, Google and the rest can vouch for you when someone nearby asks
02 Convert

Enquiries handled before they go cold.

  • Every call and form captured and answered
  • Quotes and follow-ups drafted and sent on time
  • Nothing slipping through the cracks while you are with customers
03 Retain

Keep the customers you win.

  • Reminders and rebooking that run themselves
  • Review requests at the right moment, not months later
  • The follow-up that turns one job into a regular customer
04 Grow

Compound it, month after month.

  • We keep you visible as AI search changes
  • Plain reporting on where your enquiries actually come from
  • For some businesses, a simple deal: you only pay for genuine enquiries a real person has checked

Websites

Need a proper website first? We build those too.

For a lot of the businesses we work with, this is where it starts. If your site is out of date, hard to update, or does not exist yet, we will build you a fast, honest local site that you own outright. And because we have built it, it is ready for everything above: enquiry capture, follow-ups, and being recommended when someone asks AI who to book. Every build is scoped and priced in writing before we start.

Pay per enquiry

For trades: you pay for genuine enquiries. Nothing else.

For some businesses, mainly trades, we offer the simplest deal we know. We build and run your site, and you pay a fee per genuine new-customer enquiry it produces. A real person checks every enquiry before you are charged. Spam, duplicates and time-wasters are never billed, and there is a straightforward dispute process if we ever get one wrong.

Illustrative

An illustration of our enquiry checking: each enquiry that arrives is reviewed by a real person. Burst pipe in BN3, genuine and charged. Boiler breakdown in Hove, genuine and charged. A spam message, rejected and not charged. Bathroom quote in Portslade, genuine and charged. 3 genuine enquiries charged. 1 rejected free.

Process

How we work.

  1. 01

    Book a free strategy call.

    Fifteen minutes on the phone. We show you, live, what Google and AI assistants say when someone nearby looks for a business like yours, and tell you what to do about it. No jargon, no obligation.

  2. 02

    We tell you what is missing.

    Honestly, including whether you need us at all. If the fix is small, we will say so.

  3. 03

    We build it and you grow.

    Scoped and priced in writing before we start, built properly, by people who have run operations themselves.

Why us

The short version.

  • We're operators first.

    We've looked after global operations for a startup that grew to over a million users. We know what actually slows a business down, because we've lived it.

  • We handle your data responsibly.

    This is our background, not an afterthought. We understand personal data and sensitive information — how it should be handled, and where the lines are. We build in a data-responsible way from the start.

  • We build the right-sized thing.

    We won't sell you infrastructure when you need an afternoon's work — or a patch when you need something solid.

FAQ

Fair questions.

  • What does it cost?

    Every job is scoped and priced in writing before we start, so you always know the exact cost up front and there are no surprises.

  • What is this AI search thing, in plain English?

    When someone asks ChatGPT or Google's AI who to book for a job like yours, the AI gives a short answer with a few names in it. We make sure your business is set up to be one of those names. Being on page one is no longer the whole game; being in the answer is.

  • Do you build websites?

    Yes, and for most businesses that is where it starts. We build fast, honest local sites that you own outright, ready for enquiry capture and follow-up from day one. Scoped and priced in writing before we begin.

  • What does pay per enquiry mean?

    For some businesses, mainly trades, we offer a simple deal: we build and run your site, and you pay a fee per genuine new-customer enquiry it produces. A real person checks every enquiry first, spam and duplicates are never charged, and there is a straightforward dispute process. Ask us whether your business is a fit.

  • Do you only work with businesses in Brighton & Hove?

    We are based in Brighton & Hove and much of our work is across Sussex, but nothing we do requires us to be in the room. We work with businesses across the UK.

  • Do I need to be technical to work with you?

    No. You describe the problem in plain English; we handle the technical side and explain everything without jargon. That is rather the point.

Contact

Book your free strategy call.

Tell us your trade or business and your area. We will show you what people actually find when they look for you, and tell you honestly what is worth doing about it.

No obligation, no sales pitch. We read every message and reply within one working day.