Services
Everything we do fits one job: more of the right customers finding you, choosing you, and coming back. Here is how the pieces fit together.
The four things
Most businesses only need one or two of these to start with. We will always tell you honestly which one you are looking at.
Be the answer, not a listing.
Enquiries handled before they go cold.
Keep the customers you win.
Compound it, month after month.
Websites
For a lot of the businesses we work with, this is where it starts. If your site is out of date, hard to update, or does not exist yet, we will build you a fast, honest local site that you own outright. And because we have built it, it is ready for everything above: enquiry capture, follow-ups, and being recommended when someone asks AI who to book. Every build is scoped and priced in writing before we start.
Pay per enquiry
For some businesses, mainly trades, we offer the simplest deal we know. We build and run your site, and you pay a fee per genuine new-customer enquiry it produces. A real person checks every enquiry before you are charged. Spam, duplicates and time-wasters are never billed, and there is a straightforward dispute process if we ever get one wrong.
An illustration of our enquiry checking: each enquiry that arrives is reviewed by a real person. Burst pipe in BN3, genuine and charged. Boiler breakdown in Hove, genuine and charged. A spam message, rejected and not charged. Bathroom quote in Portslade, genuine and charged. 3 genuine enquiries charged. 1 rejected free.
Trust
AI can transform how a small business runs. It can also quietly create risk: customer data flowing into tools nobody vetted, chatbots making promises you can't keep, marketing that breaks consent rules. Getting the growth is hard. Getting the infrastructure right underneath it is harder, and it's what stops the whole thing coming down later.
Every automation we build is checked against UK data protection rules before it goes live. We tell you plainly where your data goes: which tools, which countries, how long it's kept. And everything we scope for you in writing includes a compliance considerations section as standard, so you know the risks before we build anything.
Our team brings hands-on data protection experience from running compliance for an international consumer platform, day in, day out.
PM Product Solutions is registered with the ICO.
Process
Fifteen minutes on the phone. We show you, live, what Google and AI assistants say when someone nearby looks for a business like yours, and tell you what to do about it. No jargon, no obligation.
Honestly, including whether you need us at all. If the fix is small, we will say so.
Scoped and priced in writing before we start, built properly, by people who have run operations themselves.
Why us
We've looked after global operations for a startup that grew to over a million users. We know what actually slows a business down, because we've lived it.
This is our background, not an afterthought. We understand personal data and sensitive information — how it should be handled, and where the lines are. We build in a data-responsible way from the start.
We won't sell you infrastructure when you need an afternoon's work — or a patch when you need something solid.
FAQ
Every job is scoped and priced in writing before we start, so you always know the exact cost up front and there are no surprises.
When someone asks ChatGPT or Google's AI who to book for a job like yours, the AI gives a short answer with a few names in it. We make sure your business is set up to be one of those names. Being on page one is no longer the whole game; being in the answer is.
Yes, and for most businesses that is where it starts. We build fast, honest local sites that you own outright, ready for enquiry capture and follow-up from day one. Scoped and priced in writing before we begin.
For some businesses, mainly trades, we offer a simple deal: we build and run your site, and you pay a fee per genuine new-customer enquiry it produces. A real person checks every enquiry first, spam and duplicates are never charged, and there is a straightforward dispute process. Ask us whether your business is a fit.
We are based in Brighton & Hove and much of our work is across Sussex, but nothing we do requires us to be in the room. We work with businesses across the UK.
No. You describe the problem in plain English; we handle the technical side and explain everything without jargon. That is rather the point.
Contact
Tell us your trade or business and your area. We will show you what people actually find when they look for you, and tell you honestly what is worth doing about it.