Location · Brighton and Hove
Working with us in Brighton and Hove
We are based in Brighton and Hove, which means we can sit in your workshop, salon or practice and watch how the work actually flows before recommending anything.
This page is about what working with us locally involves — the visit, who we tend to work with, and the area we cover. If you want the detail on what we build and what it costs, that is on our Brighton AI automation page.
Why being local matters here
Almost everything we get wrong about a business, we get wrong from a distance. Sitting in a salon for a morning tells us more about where enquiries go missing than any questionnaire will.
Being in Brighton also means we are twenty minutes from most of our clients, so a problem gets looked at rather than scheduled.
What an on-site visit involves
1. A morning watching the work
We observe rather than interview. Who answers the phone, what gets written down, where the same information gets typed twice.
2. A short conversation about the awkward parts
The jobs nobody wants to do, the customers who slip through, the evening admin. This is usually where the real answers are.
3. A written report within a week
Your workflow mapped, the leaks named, and one recommendation to start with — including anything you could do yourself for nothing.
Who we work with nearby
Salons and barbers
Chair time lost to no-shows and enquiries arriving through four different channels.
Dental and physio practices
Reception carrying too much, and recall lists that only work when someone has a spare afternoon.
Trades
Calls missed on site, quotes written in the van, invoices chased at the weekend.
Independent shops and food
Orders and enquiries scattered across phone, email and social messages.
The area we cover in person
Brighton, Hove, Portslade, Shoreham, Worthing, Lewes and the villages between them. Further afield we still work, but the first visit is worth travelling for and we will tell you honestly whether it is.
Book a visit
Fifteen minutes on the phone, or two hours on your premises in Brighton or Hove. No obligation either way.
Book a free strategy callQuestions we get asked
- Do you visit in person?
- In Brighton and Hove, yes — this is far better done on site.
- Do you only work locally?
- No, we work remotely too. Local just means we can watch the work happen.